The Account Executive is responsible for fostering and maintaining relationships with clients. Their primary duties often include identifying potential clients, understanding their needs, and presenting products or services that align with those needs. They manage the entire sales process from initial contact to closing deals, negotiating contracts, and ensuring customer satisfaction.
Duties and Responsibilities:
- Responsible for all physical sales calls and Blitz to Customers both online and interline
- Tasked to do all Sales Presentations to customers as requested.
- Interfaces with customers (Freight Forwarders) and United Principals as necessary during physical visit.
- Extends assistance to in-house sales matters and coordinates with customers/clients and responds to sales-related matters online or by phone calls or messages.
- Prepares and submits weekly sales report and revenue performance.
- Responsible for submitting Weekly Sales Activity Report to the Cargo Sales Supervisor/ Sr. Account Executive and/or Cargo Sales Manager of all calls done to include opportunities and itinerary for the following week and highlights of current week.
- United Cargo 360 rate entry will be assigned to him/her (with supervision) and ensure accounting that all rates are correct vs. system and customer agreed rates.
- Responsible for maintaining strategic key and local accounts and contributing to the formulation of strategies to produce and increase revenue from United together with the Sales Manager. (Online and interline).
- Identify growth opportunities for market coverage and make sure that he (she) informs the Sales Manager.
- Focus on customers' needs and requirements such as destination inquiries for different commodities (Gen Freight and others) to include rates quotations and transit time.
- Extends assistance for operations and customer service requirements when needed.
- Coordinates and liaises with the principal of the airline represented on sales-related matters and activities.
- Attends to meetings with the Principal of the Airlines represented (Online or F2F) as may be requested to attend trainings and conferences both locally and abroad.
Job Qualifications:
- Bachelor’s degree in any field (required)
- Preferably with a proven track record in sales
- Excellent verbal and written communication skills
- Strong sales abilities, including prospecting, negotiation, persuasion, and closing techniques
- Effective time management and organizational skills